Roger G. Ackerman, CEO, Corning Inc.
"Corning's outsourcing partnership with CCFL has been long and highly productive. This book captures much of the wisdom that has sustained our relationship - and significant insight into the experiences of others as well. I highly recommend it to anyone who is considering such an arrangement."
Lance Kramer, Dean, College of Graduate Studies, William Woods College
"A thorough, solid treatment of outsourcing training and education, which will be of considerable value to managers and educators. DeRose understands the dynamics required for success and is effective in sharing them."