Paperback - 526 pages 3rd edition (September 12, 2001)
A non-technical guide to the industry
The issues and topics covered in "The Essential Guide to Telecommunications" are based on the concerns of end-user clients that I work with in my consulting practice. I also rely heavily on feedback from adults, all of whom work in telecommunications, who take my classes at Northeastern University. They include staff that manage their frim's telecommunications systems and people that work with or for telephone companies. My book is based on practical, everyday issues that carriers, customers and people that work with telecommunications firms need to understand.
Over 125,000 copies of the first two editions of "The Essential Guide to Telecommunications" were sold. Moreover, it has been translated into ten languages worldwide including Chinese, Russian and Portuguese. The Wharton School, MIT and other major universities and schools worldwide use it in courses on telecommunications. In addition, telephone companies, consulting firms, law firms and financial services companies have purchased my book for employees who need to understand telecommunications but want a book with non-technical descriptions of technology.
Along with explanations of technology, I have included examples of applications and historical highlights. I explain how the industry evolved and the technology changed. The stories and descriptions that accompany the technical details are key to the book.